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Image by Ed Hardie

Why Choose Digital Design Ltd ?

01. - Experience

Digital Design have 40+ years IT experience in both SME and Corporate environments. Supplying our customers Laptops, PC's, Servers, Commercial Wi-Fi, Firewalls and networking, and of course day to day IT Support. Established in 2006 supporting 1,500+ users across 3 continents. 1st, 2nd, 3rd line support to Hotels, Medical, Logistics  & Technology companies, plus Schools and NFP's

02. - Save Money £££

We can save you money on your IT budget, by taking out one of our outsourced IT service agreements, you receive 1st line, 2nd line and 3rd line support but at a fraction of the cost if you were to have your own IT staff onsite. You would save £1000's per year if you were to outsource your IT to us.

03. - Dedicated Account Management

You will be allocated a dedicated account manager who will be on call at all times to provide advice and support. Your account manager will understand your network infrastructure and systems you run. This helps lead to a good working relationship and a higher standard of transparency. Your account manager will be your single point of contact for any emergencies.

04. - 24hr Monitoring and Offsite Cloud Backups

We monitor your systems 24/7. Our centralised remote monitoring system lets us monitor your entire network in real time. If an error occurs, we'll be notified immediately and can investigate the issue at once.

 

Offsite Cloud backups gives you piece of mind that your data is backed in a secure data centre. This protects your servers from Ransomware / Virus attacks, fire, flood and theft.

05. - We Talk Plain English

We understand that you and your workers are experts in their own field, that's why there's no technical jargon here! We speak on every individuals level, to explain, fix, complete our tickets and calls.

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